Public case informationLast updated
Walmart Voiceprint Collection BIPA Lawsuit
Walmart · Customer-service phone lines and AI voice-analysis system · Ongoing Litigation
About this case
Two Illinois residents filed a proposed class action against Walmart, alleging that its customer-service phone system collects and stores callers' voiceprints and analyzes speech patterns without the written notice and consent required by the Illinois Biometric Information Privacy Act. The complaint was filed on August 4, 2026, in the Northern District of Illinois, and the matter is ongoing at the proposed-class-action filing stage.
Case overview
- Defendant company
- Walmart
- Product or service
- Customer-service phone lines and AI voice-analysis system
- Court case number
- 1:26-cv-09305
- Case status
- Ongoing Litigation
- Lawsuit type
- Privacy
- Reported harm
- Privacy Security
Participation information
No active participation options are currently listed.
Sources
- Walmart Voiceprint Collection BIPA Lawsuit
TechRepublic ·