Settlement Reached
Settlement Reached
Amazon Prime Enrollment and Cancellation Settlement
Amazon · Amazon Prime
The Amazon Prime class action settlement concerns allegations that Amazon enrolled customers in Prime without their consent and made cancellation difficult. The settlement has been reached, with Amazon agreeing to pay $2.5 billion.
Case updates and reports
Last updated at
How to participate
Settlement Claim
A consumer generally must have been a U.S. Amazon Prime customer who enrolled through a challenged enrollment flow or unsuccessfully tried to cancel online between 2019-06-23 and 2025-06-23, and must have used no more than 20 Prime Benefits during any 12-month period after enrollment.
- Type
- Settlement Claim
- Claim status
- Deadline passed
- Total settlement amount
- $2,500,000,000
- Amount per claim
- $200
- Payout
- Eligible U.S. Prime customers affected by the challenged enrollment or cancellation practices receive automatic refunds of Prime subscription fees. Payments may be made by mailed check, PayPal, or Venmo. The original payment cap was $51 per eligible customer; revised payments can bring an eligible customer's total payment to a maximum of $200. No claim form or other action is required under the revised process.
- Reported proof requirement
- No
Sources and links
Amazon Prime Enrollment and Cancellation SettlementCNBC · Published