Amazon
Amazon Prime subscriptions
Amazon Prime Subscription Settlement
Settlement Reached
The Federal Trade Commission reached a $2.5 billion settlement with Amazon over allegations that Amazon enrolled customers in Prime subscriptions without their knowledge or consent and made cancellation difficult. Amazon began sending automatic refunds in November 2025 and is expected to continue sending payments through April 2027; Amazon did not admit fault.
Case updates and reports
Last updated at
How to participate
Automatic Amazon Prime refund payments
Under the revised settlement order, eligible customers are those associated with the specified challenged Prime enrollment flows and meeting the settlement requirements stated by the FTC.
- Type
- Settlement Claim
- Claim status
- No action required
- Total settlement amount
- $2,500,000,000
- Amount per claim
- $200
- Reported proof requirement
- No
- Instructions
- No claim form or other action is required. Amazon will send automatic payments by mailed check, PayPal, or Venmo; recipients need only accept the payment.
- Payout
- Eligible customers may receive up to $200 in total. Customers who previously received up to $51 may receive an additional payment, potentially bringing the total to $200.
Sources and links
- Amazon Prime Subscription SettlementSnopes · Published