Illinois BIPA Voice Recording Class Action Against Amazon Web Services and Pindrop
Amazon Web Services and Pindrop Security · Cloud-hosted telephone voice identity verification used for John Hancock customer calls · Dismissed
About this case
Illinois residents alleged that Amazon Web Services and Pindrop Security improperly recorded or processed their voices during telephone identity verification calls to John Hancock without the notice and consent required by the Illinois Biometric Information Privacy Act. The Third Circuit affirmed dismissal of the action, holding that the alleged conduct did not occur primarily and substantially in Illinois and that Pindrop was protected by BIPA’s financial-services exception.
Case overview
- Defendant company
- Amazon Web Services and Pindrop Security
- Product or service
- Cloud-hosted telephone voice identity verification used for John Hancock customer calls
- Court case number
- 1:20-cv-01399
- Case status
- Dismissed
- Lawsuit type
- Privacy
- Reported harm
- Privacy Security
Participation information
Availability is based on each listed participation option and its deadline.
No active participation options are currently listed.
This information does not determine whether you qualify for a case.
Sources
Public reporting associated with this case.