Public case informationLast updated
Walmart Voiceprint Collection Class Action
Walmart · Automated interactive voice system used for Walmart store calls · New Filing
About this case
Illinois residents allege that Walmart used artificial intelligence to analyze calls to its customer service lines, create voiceprints, and assess speech characteristics without providing the disclosures and obtaining the written consent required by the Illinois Biometric Information Privacy Act. The lawsuit was filed, and its current procedural stage is not otherwise specified.
Case overview
- Defendant company
- Walmart
- Product or service
- Automated interactive voice system used for Walmart store calls
- Court case number
- 1:2026cv09305
- Case status
- New Filing
- Lawsuit type
- Privacy
- Reported harm
- Privacy Security
Participation information
No active participation options are currently listed.